What is 'vulnerability' according to the FCA?
Vulnerability is mentioned throughout the FCA Consumer Duty. But what actually is vulnerability? What are the challenges firms face in measuring it, and can there be benefits to measuring vulnerability?
Mastercard selects AI transaction analytics platform Fuse for startup engagement program Start Path
Fuse has joined Mastercard's Start Path Open Banking programme, an award-winning global startup engagement programme, unlocking unique opportunities to innovate, accelerate, and scale.
Mission & Values
Towards Value-Based Finance: medicalising finance for better consumer outcomes
Fuse’s mission is to improve the financial system for everyone. To demonstrate what that means, CEO Sho Sugihara draws an analogy to value-based healthcare.
Fuse launches Income Verification Tool to support lenders to improve decision making for borrowers with non-traditional income patterns
Fuse has launched a new income verification tool, featuring probabilistic estimates to support lenders serve a wider population whilst remaining confident they are doing right by their customer.
B2B BNPL Provider Hokodo partners with Fuse to improve credit decisioning and unlock finance options for small businesses
Hokodo has partnered with Fuse for credit decisioning, assisting them to offer options to the previously financially excluded such as sole traders.
Two-thirds of lenders admit they’re yet to fully review the new Consumer Duty regulations despite rapidly approaching deadline
Despite 77% of lenders believing that the new Consumer Duty rules are the first step in a long journey to improving borrower outcomes, over half of lenders are still not prepared.
Knoma partners with Fuse to automate credit decisioning - unlocking accessible education for millions across the UK
Education BNPL Knoma has partnered with Fuse to automate their affordability assessments. Fuse's advanced affordability allows Knoma to be confident they are doing right by their customers - and has increased automation by 40%.
Key Takeaways from the inaugural Fuse Consumer Duty and Vulnerability Summit
To launch the Fuse Vulnerability Report, which covers topics including consumer vulnerability and lenders' response, we hosted a summit featuring some of the leading industry bodies.
AI explainability and the future of regulation
The need for AI to be explainable is increasing, and so is regulatory pressure. Fuse is preempting regulation by ensuring explainability at all stages of our AI systems' value chain.
How the upcoming Consumer Duty is paving the way for Value-Based Finance
The new Consumer Duty is the first step in a shift in our financial system. If we continue in this direction, financial institutions could be held responsible for ensuring good consumer outcomes - and everyone stands to benefit.
Analytics over Collection - Our Response to the FCA’s Credit Information Market Study Interim Report
Fuse’s response to the FCA’s Credit Information Market Study Interim Report. We argue that competition should be over the analysis of credit data - not merely its quality and quantity.
Fuse launches Health Signals to help lenders prepare for Consumer Duty with 61% turning to external expertise
Fuse has launched Health Signals, a vulnerability and arrears monitoring product helping lenders and banks to prepare for the Consumer Duty.
Transforming finance to support consumers - what can financial services learn from healthcare?
In the US, healthcare transitioned to a focus on 'Value-Based Care', where providers had to ensure good consumer outcomes. The financial system could learn from this, and transition to 'Values-Based Finance', to boost consumer financial health.