Privacy Policy

Introduction

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes our policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer

Fuse Analytics Limited ("Fuse") is headquartered in 128 City Road London EC1V 2NX, England. Fuse has appointed an internal data protection officer for you to contact if you have any questions or concerns about our personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to our data protection officer. Fuse’s data protection officer’s name and contact information are as follows: Oscar Wilsby, oscar@fuseinisght.com.

How we collect and use (process) your personal information

Fuse collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:
- name
- job title
- employer name
- work address
- work email
- work phone number
We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time to time, Fuse receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn).

Use of the Fuse Website

As is true of most other websites, Fuse’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Fuse’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyse trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. Fuse has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Fuse with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

Cookies and tracking technologies

Fus makes available a comprehensive cookie notice that describes the cookies and tracking technologies used on Fuse website and provides information on how users can accept or reject them. To view the notice, please see Fuse's Cookie Policy.

Sharing information with third parties

The personal information Fuse collects from you is stored in one or more databases hosted by third parties located in the EU. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Fuse engages third parties to send information to you, including information about our products, services, and events. We do not otherwise reveal your personal data to non-Fuse persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Fuse-hosted and Fuse co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes. The Fuse website connects with third party services such as Meta, LinkedIn, Twitter and others. If you choose to share information from the Fuse website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

Data shared with AI models

Fuse may interact with APIs provided by third parties such as OpenAI's API (see their privacy policy here). The only data shared with such APIs is the input you feed directly into these nodes when using Fuse services. No other information is ever exposed to the providers aside from what you input or share with Fuse. We ensure that these third-party providers adhere to strict data protection and privacy standards comparable to ours.

Transferring personal data to the U.S.

Fuse has a parent company, Fuse Insight Inc, which has its headquarters in the United States. Information we collect about you may also be processed in the United States. By using Fuse’s services, you acknowledge that your personal information may be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Fuse is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved. Depending on the circumstance, Fuse also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Fuse in a manner that does not outweigh your rights and freedoms. Fuse endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Fuse and the practices described in this Privacy Statement. Fuse also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Fuse has received zero government requests for information. For more information or if you have any questions, please contact us at partners@fuseinsight.com

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right of data portability
- Right to object
- Rights related to automated decision making including profiling
This Privacy Notice is intended to provide you with information about what personal data Fuse collects about you and how it is used. If you wish to confirm that Fuse is processing your personal data, or to have access to the personal data Fuse may have about you, please contact us. You may also request information about:
- the purpose of the processing;
the categories of personal data concerned;
who else outside Fuse might have received the data from Fuse;
what the source of the information was (if you didn’t provide it directly to Fuse);
and how long it will be stored.
You have a right to correct (rectify) the record of your personal data maintained by Fuse if it is inaccurate. You may request that Fuse erase that data or cease processing it, subject to certain exceptions. You may also request that Fuse cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Fuse processes your personal data. When technically feasible, Fuse will—at your request—provide your personal data to you. Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Fuse will provide you with a date when the information will be provided. If for some reason access is denied, Fuse will provide an explanation as to why access has been denied. For questions or complaints concerning the processing of your personal data, you can email us at partners@fuseinsight.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data storage and retention

Your personal data is stored by Fuse on its servers, and on the servers of the cloud-based database management services the Fuse engages, are located in the EU. Fuse retains service data for the duration of the customer’s business relationship with Fuse and for a period of time thereafter, to analyse the data for Fuse’s own operations, and for historical and archiving purposes associated with Fuse’s services. Fuse retains prospect data until such time as it no longer has business value and is purged from Fuse's systems. Fuse retains personal data and usage data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. By default, we retain audio and video data for 7 days after capture, and meeting metadata including transcriptions for 42 days after capture, after which this data is permanently deleted. You can request we delete this data earlier, which results in audio and video data being deleted immediately, and metadata being deleted after 35 days.

Children’s data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at: Fuse Analytic Limited, 128 City Road London EC1V 2NX, England, Oscar Wilsby, oscar@fuseinsight.com.

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