Founder, Alaska Telepsychology
Simplify Your Behavioral Health Practice with Healthcare Automation
Running a behavioral health practice means managing a high volume of returning patients while navigating some of the most complex insurance rules in healthcare. One week a patient’s plan is active, the next it’s inactive, and no one finds out until the claim is denied. Mental health benefits are often buried in payer portals, with carve-outs that make coverage verification for therapy sessions time-consuming and inconsistent.
Administrative teams spend hours chasing down eligibility details and correcting billing errors instead of focusing on patient care. Fuse automates initial and ongoing insurance checks, giving therapists, counselors, and billing teams real-time clarity on coverage and costs. By automating insurance verification, patient intake, and cost estimation, behavioral health practices can handle higher caseloads, reduce burnout, and get paid faster, all while improving the patient experience.
Automated Insurance Verification for Therapy and Counseling Sessions
Behavioral health billing comes with unique complexity. Each CPT codes has its own coverage and authorization rules. Some plans require prior authorization for specific therapists, while others have visit limits or carve-outs. Fuse automates this complex insurance verification process for you.
Our healthcare automation platform checks every detail of a patient’s insurance plan, including mental health-specific carve-outs, session limits, prior authorization requirements, and copay variations between intake and ongoing therapy sessions. Practices catch coverage issues before the first appointment and prevent eligibility-related claims denials.
Digital Patient Intake That Works for Mental Health Clients
First impressions matter in therapy. Clients need a calm, private, and secure way to share their information before a session begins. Fuse’s digital patient intake forms are HIPAA-compliant and designed with mental health patients in mind. Clients can complete forms securely from home or on their phone, including questionnaires that help therapists prepare for the first session.
Automated ID and insurance card capture removes the guesswork from eligibility data entry. Patients simply take a photo of their card, and the system extracts and verifies key details automatically. This reduces the billing errors and claim delays that are common in behavioral health practices while offering clients a seamless, privacy-focused experience.
Transparent Cost Estimates Build Trust with Therapy Clients
Cost uncertainty keeps many people from seeking therapy. When patients don’t know what they’ll owe, they delay care. Fuse gives behavioral health practices instant access to patient cost estimates, helping therapists discuss financial responsibility clearly before treatment starts.
By providing transparent estimates for intake sessions and ongoing therapy, practices reduce admin and billing surprises. Clients are more likely to commit to care when they understand their financial obligations upfront, improving attendance rates and overall satisfaction.
Insurance Verification for Mental Health Counselors and Therapists
Behavioral health reimbursement can vary not just by plan, but by provider type. Licensed Marriage and Family Therapists (LMFTs), Licensed Professional Counselors (LPCs), and Licensed Mental Health Counselors (LMHCs) often face different in-network statuses and reimbursement rates under the same payer.
Fuse’s automated verification identifies these differences so practices can confirm coverage and cost accuracy before scheduling. This reduces surprise out-of-network bills, prevents eligibility-related denials, and ensures patients receive accurate financial expectations from the start.
Healthcare Automation Designed for Psychiatrists and Behavioral Health Providers
Psychiatry practices face an added layer of billing complexity with medication management and evaluation codes. Many now also offer telehealth, where modifiers and time-based billing rules vary by payer. Fuse’s automation engine is designed to handle these details seamlessly, verifying eligibility for both in-person and virtual care.
Our platform supports all standard psychiatric CPT codes, automatically identifies modifier requirements for telehealth, and ensures accurate coverage for combined therapy and medication management visits. Fuse is fully HIPAA-compliant and SOC 2 Type II certified, giving behavioral health providers confidence that sensitive patient data stays protected at every step.
Start Growing Your Mental Health Practice Today
Automation helps behavioral health practices scale without adding administrative stress. Fuse can eliminate eligibility-related denials, the number-one source of denials in healthcare, while reducing insurance verification workloads by up to 95%. Staff spend less time on phone calls and data entry, and more time supporting clients.
With automated insurance verification, digital intake, and patient cost estimates, practices can streamline operations, improve show rates, and strengthen client trust. Let Fuse handle the complexity of payers, so your team can focus on what matters most: delivering quality care.
FAQs
We’ve answered the most common questions about our software below. If you need further details, feel free to reach out to our team.
Fuse checks every insurance detail before the session, benefits, coverage, visit limits, carve-outs, and prior authorization requirements, so practices can avoid submitting claims that will be rejected later.
Yes. Fuse’s intake forms are HIPAA-compliant and fully mobile-friendly, allowing clients to complete them privately on their own device.
They do. Fuse provides accurate estimates across all behavioral health CPT codes, including evaluation, testing, therapy, as well as psychiatry visits.
Yes. Fuse supports verification for both in-person and telehealth visits, including modifier handling for remote sessions.
Absolutely. Fuse meets HIPAA standards and holds SOC 2 Type II certification, ensuring the highest level of data protection for mental health providers and their patients.
Still have questions?
